How can we help?

Managing Activities in ChangePlan

Activities in ChangePlan allow you to plan and track change-related efforts like training, communications, engagement sessions, and coaching. This guide walks you through how to create, duplicate, assign audiences, and customize activity types for better planning and reporting.

1. Creating an Activity

To create a new activity:
  1. Navigate to your Single Initiative View, then click the Activities tab.
  1. Click + New to open the activity setup window.
  1. Fill in the key fields:
      • Activity type (e.g., Engagement, Learning)
      • Title and Description
      • Start and End Dates
      • Assigned Deliverers (optional)
      • Change Phase (optional tagging)
  1. Click Save or Save & Duplicate if setting up similar activities.
💡 Tip: Use the “Change Phase” field to organize your activities into a visual timeline or Kanban view.

2. Attaching Audiences and Impacts

You can assign targeted stakeholders and connect activities to the impacts they aim to address.
Steps to assign audiences:
  1. Click on an activity, then select + Add Audience Targeted.
  1. Use the org chart to select full groups or drill down to specific teams/individuals.
  1. Confirm your selections.
Steps to connect impacts:
  1. Click Edit next to “Impacts Attached.”
  1. Select from existing impact entries that the activity will support.
  1. Save and continue.
🎯 Best practice: Only select sub-groups if impact differs within the larger department. This improves reporting precision.

3. Duplicating Activities

ChangePlan makes it easy to reuse activities across the same or other initiatives.

Option A: Duplicate When Saving

  1. After entering activity details, click Save & Duplicate.
  1. Adjust any fields for the new version.

Option B: Duplicate Existing Activity

  • From Kanban View:
      1. Hover over the activity card.
      1. Click the duplicate icon.
        1. notion image
  • From List View:
      1. Select one or more activities.
      1. Click the Duplicate button (top right).
        1. notion image
During duplication, you can choose to:
  • Copy to another initiative.
  • Retain targeted audience and deliverers.
  • Set a new due date.
    • notion image
✅ Use duplication for recurring activities like phased training, repeated comms, or multi-region rollouts.

4. Creating Custom Activity Types

If the default list of activity types (interventions) doesn’t meet your needs, you can create new ones.

Temporary Custom Type (User-Level)

  1. When creating a new activity, start typing a name under Activity Type and hit Enter.
  1. This type will apply to that session only and won’t appear in future dropdowns.
notion image

Permanent Custom Types (Admin-Only)

  1. Admins can go to Settings > Initiative > Custom Activity Types.
  1. Add new types to be available for all users going forward.
notion image
📌 Note: You must assign a “Change Phase” to make your activity visible in the Kanban-style view.
notion image
notion image
notion image

5. Best Practices & Tips

  • Connect Activities to impacts and risks for traceability.
  • Use audience targeting to track engagement effort per group.
  • Monitor activity burden via the Activity Burden Report.
  • Use Kanban View to visualize engagement pacing by change phase.
  • Duplicate strategically to save time when planning across geographies or phases.

Related Features