Chapter 6: Assessing Change Impacts

Defining and Managing Impacts

1. Define Change Impacts
• Navigate to the Single Initiative Dashboard > Impacts > Add.
• Specify the type of change (e.g., Choose from default categories like Organizational, Customer, Structural, Technological,etc.)
• Assign a level of change (Low, Medium, or High).
• Populate details about how the change affects stakeholders and outline current and future states.

2. Link Activities to Impacts
• Attach existing activities (e.g., training, communication) to each change.
• Create new activities if needed to ensure every change is fully supported.

Streamlining Impact Management

• View and Sort Impacts:
• Use the Impacts dashboard to see all changes, their details, and supporting activities.
• Sort impacts by the number of linked activities to identify gaps.

• Take Action:
• Assign missing activities to ensure adequate stakeholder support.
• Add new activities as needed, such as engagement meetings or system training.

Impact Heatmaps

• Visual Insights: Use the Impact Heatmap to see how changes affect different stakeholder groups.

• Actionable Data: Analyze the magnitude and spread of impacts to prioritize efforts and allocate resources effectively.

Why It Matters

• Ensure Stakeholder Support: Link changes to meaningful activities that address stakeholder needs.

• Improve Planning: Visualize impacts to avoid gaps and ensure no stakeholder group is overlooked.

• Drive Adoption: Tailored activities reduce resistance and enhance change success.

Next Steps