Step 1: Format Your HR Data File
Before updating your org chart, ensure your HR employee data aligns with ChangePlan’s import requirements.
Download and Fill the Org Chart Import Template
- Navigate to:
Settings > Org Chart > Update Org Chart > Download XLSX template
.
- Input your updated org chart data, ensuring correct structure:
- Column E: Org Level 1 (Top-level division)
- Column F: Org Level 2
- Column G-O: Additional hierarchy levels as needed
📌 Tip: Use a separate sheet to store a backup of your raw data before making changes.
Step 2: Identify and Remove Duplicate Org Chart Names
ChangePlan does not accept matching parent and child group names within the same hierarchy.
Check for Duplicates Across Rows
- Select columns E to O (Org levels from row 2 to the last entry).
- Go to:
Home > Conditional Formatting > New Rule
.
- Choose Use a formula to determine which cells to format.
- Enter the formula:

- Click Format > Fill Color > Orange, then press OK.
- This highlights duplicate org chart names.
- Delete the most junior child group (furthest to the right) where duplicates exist.
📌 Example: Instead of repeating "Business Services" at multiple levels, rename them for clarity:
- Business Services (Org Level 1) → Business Services Department (Org Level 2) → Business Services Team (Org Level 3)
Step 3: Validate and Clean Your Org Chart Data
Copy, Sort, and Remove Duplicates
- Copy columns E:O from your updated org chart into a new sheet named ‘Updated Org Chart’.
- Sort all columns in ascending order (A-Z):
- Select the entire dataset.
- Go to
Data > Sort
and choose Sort A-Z.

- Remove duplicate org chart group names:
- Select all columns (including column A).
- Go to
Data > Remove Duplicates
. - Ensure Selection has headers is checked.
- Ensure all columns are selected before confirming deletion.

Step 4: Compare Existing vs. Updated Org Chart
Create a Concatenated Version for Easier Comparison
- Concatenate all org levels into a single column (Column L) using:
- Copy as values to Column M.
- Create a new sheet: ‘Updated Org Chart Concat’, then copy-paste Column M.
- Download your existing org chart from ChangePlan (
All initiatives > Audience page > Org Chart Tab
).
- Open the file and copy columns A:K into a new sheet: ‘Existing Org Chart’.
- Repeat Step 1-2 for the existing org chart and store concatenated values in a sheet called ‘Existing Org Chart Concat’.
Highlight Missing or New Org Chart Groups
- To find missing groups from your existing org chart:
- Select ‘Existing Org Chart Concat’.
- Apply Conditional Formatting using:
- Fill color Orange.
- Filter by color Orange (missing groups).
- To find newly created groups in your updated org chart:
- Select ‘Updated Org Chart Concat’.
- Apply Conditional Formatting using:
- Fill color Green.
- Filter by color Green (new groups).
Step 5: Import the Updated Org Chart
Upload the Updated File
- Navigate to:
Settings > Org Chart > Update Org Chart
.
- Upload the cleaned file and use the preview feature to detect missing or mismatched groups.
- Resolve errors by transferring groups or deleting outdated groups as needed.
- Once confirmed, import the file.
📌 For importing individuals, follow this guide: How to Upload & Update Individuals
Next Steps
Once your org chart is prepped and cleaned, proceed with importing into ChangePlan.
📌 For more details on updating your org chart in ChangePlan, refer to: Updating an Existing Org Chart