Who this is for: Anyone who views or edits an initiative's impacts
The Impacts page of an initiative shows the same impacts in two ways. Use By Change for a summary of each change, and By Audience to see how each group or person is affected.
Open the impact views
- Open the initiative and choose Impacts in its left menu.
- Choose the By Change tab or the By Audience tab.
Compare the two views
View | What each row shows | Use it to |
By Change | One change, with all its impacted audiences grouped together | Get a high-level summary of the changes and see which changes reach the most people |
By Audience | One audience (group or individual) for one change, so there are more rows | Understand the full impact on a team or person, sort by group to analyse a department or team, and tailor communications and training |
Find impacts with no supporting activities
- On the By Change tab, sort by the number of activities.
- Click a change to see the activities attached to it.
- For any change with no activities, link an existing activity (such as a communication, training or engagement meeting) or create a new one.
Sort, filter and choose columns
Both tabs use ChangePlan's tables: click a column heading to sort, use Filter to narrow the list, and use Columns to show or hide columns.
See the impacts for one group
- Open the initiative and choose Audience.
- Select a group, for example Operations Team.
- Choose its Impacts tab to see every change affecting that group.
This is a quick way to check one group without working through the full Impacts page.
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Still stuck?
Email support@changeplan.co with a screenshot of what you see, and we'll help.
Last updated: 20 October 2026