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Glossary

What the words used across ChangePlan mean, with a link to learn more.

Who this is for: Anyone new to ChangePlan or its change management terms.
The words you'll see across ChangePlan, in plain terms.
Term
Meaning
Learn more
Initiative
A change project you plan and track in ChangePlan, such as a system rollout or restructure.
Portfolio
A group of initiatives you manage and report on together.
Audience
The people affected by a change: org groups, individuals and custom groups.
Org group
A team from your organisation's org chart. Org groups sit in levels, from the top of the organisation down.
Individual
A named person in your audience list.
Custom group
A group you define yourself, outside the org chart, such as a project team or change champion network.
Impact
A description of what changes for an audience, how much and when.
Impact level
How big an impact is for an audience: Low, Medium or High.
Activity
Something you do to help people through the change, such as training, communications or an engagement session.
Pulse check
A short survey sent to an audience to measure readiness or adoption.
Activity burden
The time away from normal work that change activities take from each audience over a period.
Change effort
An assessment of how big and how hard a change is, answered as a short questionnaire on each initiative.
Change Canvas
A one-page summary of an initiative's vision, approach and success measures.
Checklist
The list of change management tasks to complete on an initiative.
Benefit
An outcome the initiative is expected to deliver, tracked against the change.
Risk
A people-side risk to the change, with an owner and a status of open or closed.
Hashtag
A label you add to initiatives so you can group, filter and report on them.
Target go-live date
The date an initiative is planned to go live. It was called the estimated go-live date in the classic version.
Alerts
The page behind the bell icon in the top menu, where your exported reports are kept.
Change Saturation
A report that shows whether audiences are at risk of too much change at once, based on activities, impacts and go-live dates.

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Last updated: 20 October 2026